City of Laval ombudswoman dealt with 508 complaints last year
Office has at least 35 backdated cases left over from previous years
In her latest annual report tabled last week, City of Laval ombudswoman Nathalie...
Fewer complaints to ombudsman blamed on COVID and staff vacancy
Laval’s new ombudsman says she will be catching up this year on a backlog
The Laval ombudsman’s office managed to process 467 complaint files in...