Fewer complaints to ombudsman blamed on COVID and staff vacancy
Laval’s new ombudsman says she will be catching up this year on a backlog
The Laval ombudsman’s office managed to process 467 complaint files in...
Ombudswoman gives Quebec a failing grade for COVID-19 performance
She said they took into account exceptional circumstances during the COVID-19 crisis
Findings in Quebec ombudswoman Marie Rinfret’s 2020-2021 annual report, which was tabled in the...
